All sticker packs are mailed via USPS First Class Mail, about 7 business days after the last day of the month.

We always bill the month prior to shipment so if you signed up anytime in January (January 1st-January 31st) the first pack you receive will be the February pack. This will ship about 7 business days into February. You’ll receive a shipping notice to the email address on file as soon as your pack is dropped off at USPS.

Estimated Delivery Times

• US - up to 10 business days
• Canada – up to 12 business days*
• EU/UK – up to 3 weeks*
• AUS/NZ – up to 3 1/2 weeks*
• All other – up to 4 weeks*

* According to current International shipping standards, it can take up to 4 weeks to get to you, however customs is experiencing delays for most countries. We expect the ongoing customs delays to affect the delivery of all shipments headed your way, including your monthly subscriptions and online store orders. You can check details for your country here and here. We're asking you to give 3 additional weeks on top of the delivery date outlined above to account for these delays.

If it's been longer than the times listed above, please email us at hello@pipsticks.com and we’ll look into what happened with your pack!

All sticker packs are mailed via USPS First Class Mail, about 7 business days after the last day of the month.

We always bill the month prior to shipment so if you signed up anytime in January (January 1st-January 31st) the first pack you receive will be the February pack. This will ship about 7 business days into February. You’ll receive a shipping notice to the email address on file as soon as your pack is dropped off at USPS.

Estimated Delivery Times

• US - up to 10 business days
• Canada – up to 12 business days*
• EU/UK – up to 3 weeks*
• AUS/NZ – up to 3 1/2 weeks*
• All other – up to 4 weeks*

* According to current International shipping standards, it can take up to 4 weeks to get to you, however customs is experiencing delays for most countries. We expect the ongoing customs delays to affect the delivery of all shipments headed your way, including your monthly subscriptions and online store orders. You can check details for your country here and here. We're asking you to give 3 additional weeks on top of the delivery date outlined above to account for these delays.

If it's been longer than the times listed above, please email us at hello@pipsticks.com and we’ll look into what happened with your pack!

Of course! We don’t have the ability to pause a subscription indefinitely however you can skip a month or we can move your billing date further out for you. Remember that each billing is for the next month’s pack, so when you want to skip a monthly pack, you should skip the previous month billing.

• Login to your Pipsticks account
• Click My Subscriptions and then Subscriptions on the next top menu
• Click on the subscription you want to cancel, this will bring up a set of options
• At the very bottom, click on "Skip this order"
• A pop-up will appear to confirm the change letting you know when your next charge will be - Hit Skip this order
• This action cannot be undone in your dashboard, so if you want to revert this change, you should email us

If you need more than a single month break, we can change your renewal date to whatever you’d like. Just contact us to let us know when would you like to receive your next pack and we’ll set your next billing date accordingly.

All of our sticker subscription packs are shipped via Bulk USPS First Class Mail which means they do not come with tracking. You can expect your subscription to arrive in the following time frames:

• US - up to 10 business days
• Canada – up to 12 business days*
• EU/UK – up to 3 weeks*
• AUS/NZ – up to 3 1/2 weeks*
• All other – up to 4 weeks*

* According to current International shipping standards, it can take up to 4 weeks to get to you, however customs is experiencing delays for most countries. We expect the ongoing customs delays to affect the delivery of all shipments headed your way, including your monthly subscriptions and online store orders. You can check details for your country here and here. We're asking you to give 3 additional weeks on top of the delivery date outlined above to account for these delays.

If it's been longer than the times listed above, please email us at hello@pipsticks.com and we’ll look into what happened with your pack!